Privacy policy

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Who we are / contact information

travelformed GmbH
Wiedenaustraße 23, 50127 Bergheim, Germany

EN +49 177 8686698
E-mail: info@travel4med.de

travelformed GmbH takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

The use of our website is generally possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis.

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Automatic data storage

Nowadays, when you visit websites, certain information is automatically created and stored, including on this website.

When you visit our website as you are doing right now, our web server (computer on which this website is stored) automatically saves data such as the IP address of your device, the addresses of the sub-pages visited, details of your browser (e.g. Chrome, Firefox, Edge,...) and the date and time. We do not use this data and generally do not pass it on, but we cannot rule out the possibility that this data may be viewed in the event of unlawful behaviour.

What personal data we collect and why we collect it

Contact forms

The data that you voluntarily provide to us via our contact form is used to send you our free information packages by post. Without the collection of your personal data (such as name and address), it would not be possible to send the documents by post. We therefore only use your personal data to process the services offered on this website. If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. In the course of ordering the info package, you also agree that we, travelformed GmbH, may use your data in the future for advertising purposes (e.g. advertising for info events) including advertising by post.

We do not pass on your personal data that you send us via our contact form, including your address and e-mail address, to third parties without your express consent, which can be revoked at any time. Excluded from this are our service partners who require the transmission of data for order processing. (e.g. the shipping company commissioned with the delivery as well as our partner companies).. In these cases, however, the scope of the transmitted data is limited to the necessary minimum.

How long we store your data

Your personal data will be stored by us for 2 years. If you wish, we can delete your data immediately at any time.

If we are obliged to store data for a longer period of time according to Article 6 para. 1 sentence 1 lit. c) DSGVO due to tax and commercial law retention and documentation obligations (from HGB, StGB or AO), if we have an overriding legitimate interest in storing data beyond this or if you have consented to storage beyond this period according to Article 6 para. 1 sentence 1 lit. a) DSGVO, these periods are decisive.

What rights you have to your data

If you send us enquiries via contact forms, you can request an export of your personal data with us, including all data you have provided to us. In addition, you can request the deletion of all personal data we hold about you. This does not include data that we are required to retain due to administrative, legal or security needs.

Where we send your data

We do not pass on your personal data that you send us via our contact form, including your address and e-mail address, to third parties without your express consent, which can be revoked at any time. Excluded from this are our service partners who require the transmission of data for order processing. (e.g. the shipping company commissioned with the delivery as well as our partner companies).. In these cases, however, the scope of the transmitted data is limited to the necessary minimum.

Newsletter Privacy Policy

When you sign up for our newsletter, you submit the personal data mentioned above and give us the right to contact you by e-mail newsletter. We use the data stored as part of the newsletter registration exclusively for our newsletter.

If you unsubscribe from the newsletter - you will find the link for this at the bottom of every newsletter - we will delete all the data that was stored with the newsletter subscription. We use Hubspot for our newsletter service. You can find information about Hubspot below.

Cookies

Our website uses so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

We use Google Analytics from Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on this website to statistically analyse visitor data. Google Analytics uses target-oriented cookies.

Analysis services

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation
We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection
If you activated Google Analytics when you first visited our website, you can still prevent Google Analytics from collecting your data at any time by deactivating Google Analytics in the privacy settings: Change privacy settings.

You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Demographic characteristics in Google Analytics
This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item "Objection to data collection".

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising programme of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").

Within the framework of Google AdWords, we use the so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in to conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

You can find more information about Google AdWords and Google Conversion Tracking in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

You can find out how Google uses data from websites or apps on or in which Google services are used here: https://policies.google.com/technologies/partner-sites?hl=de

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type/ browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.

SSL encryption

In order to protect your transmitted data as best as possible, the website operators use SSL encryption. You can recognise such encrypted connections by the prefix "https://" in the page link in the address line of your browser. Unencrypted pages are marked with "http://".

All data that you transmit to this website - for example when making enquiries or logging in - cannot be read by third parties thanks to SSL encryption.

Embedded content from other websites

Posts on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.

These websites may collect information about you, use cookies, embed additional third party tracking services and record your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged into this website.

Cookies we use:

Essential

Essential cookies enable basic functions and are necessary for the proper functioning of the website.

WooCommerce

NameWooCommerce
ProviderOwner of this website
PurposeHelps WooCommerce detect when the contents of the shopping cart/data change. Contains a unique code for each customer so that WooCommerce knows where to find the shopping cart data in the database for each customer. Allows customers to hide the shop notifications.
Cookie Namewoocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_, woocommerce_recently_viewed, store_notice[notice id]
Cookie RuntimeSession / 2 days

Statistics

Statistics Cookies collect information anonymously. This information helps us understand how our visitors use our website.

Google Analytics

NameGoogle Analytics
ProviderGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
PurposeCookie from Google for website analytics. Generates statistical data about how the visitor uses the website.
Privacy policyhttps://policies.google.com/privacy?hl=de
Cookie Name_ga,_gat,_gid
Cookie Runtime2 years

Google Tag Manager

NameGoogle Tag Manager
ProviderGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
PurposeCookie from Google to control advanced script and event handling.
Privacy policyhttps://policies.google.com/privacy?hl=de
Cookie Name_ga,_gat,_gid
Cookie Runtime2 years

External media

Content from video platforms and social media platforms is blocked by default. If cookies from external media are accepted, access to this content no longer requires manual consent.

Marketing

Marketing cookies are used by third parties or publishers to display personalised advertising. They do this by tracking visitors across websites.

Source: Parts of this privacy policy were created with the Data protection generator from firmenwebseiten.at created.